SHIPPING
All orders are shipped from New Delhi, India. While orders are typically shipped within 2-3 business days, orders may take longer due to unforeseen circumstances. Orders placed over the weekend or on holidays will be processed on the following business day. You will receive an order confirmation email once your order has been successfully placed and additional emails once your order has been shipped and delivered.

Please note that these delivery times are estimates and are not guaranteed. We are not responsible for any delays caused by the shipping carrier or customs clearance.

BLACABIA is not liable for any misplaced or stolen packages. If the address provided to us upon checkout matches the exact address we have shipped your order to, and your tracking number reads as successfully shipped - we are not held responsible if your package has been misplaced. Stolen / lost packages are non-refundable. Certain misunderstandings may apply but evidence must be recorded, please contact
namastey@blacabia.com 
and we will try our best to assist you with this matter.

SHIPPING CHARGES
We offer free shipping pan India whereas International Shipping Charges are calculated at checkout.

ORDER TRACKING
Once your order has shipped, we will send you a confirmation email with a tracking number. You can track your order through the carrier's website using the provided tracking number.

RETURNS & EXCHANGE
We do not offer free returns and exchanges, therefore the customer is responsible for postage costs regarding returns and exchanges.

Returns and exchanges (subject to availability) will be given up to 7 days from when the product was received and in perfect selling condition and unworn. Tags must be included and unbroken.

If you have any questions about a product, please contact our customer service team before making your purchase. We are happy to answer any questions you may have and provide additional information if needed.

If your order arrives damaged or defective, please contact us within 24 hours of receiving your order. We will work with you to resolve the issue and provide a replacement if necessary.

We appreciate your understanding and thank you for choosing BLACABIA. If you have any questions or concerns, please do not hesitate to contact us.